Frequently asked questions
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- What is MailReap?
- MailReap is a powerful email address (email id) extraction tool that retrieves email addresses from various file types including PDF, CSV, Excel, Word, and plain text. It's designed to operate locally on your device for maximum data privacy.
- Which file formats does MailReap support?
- MailReap currently supports PDF, CSV, Excel, Word, and plain text. We are continuously expanding our support to include more formats based on user requests.
- Can MailReap extract emails from files not currently supported?
- Yes, if you have a file format not currently supported, contact our customer service. We will quickly work to update MailReap to handle your specific file type.
- How can I export the extracted email addresses?
- MailReap allows you to export the extracted email addresses to TXT, CSV, or Excel formats. You can also copy the email addresses to your clipboard with one click.
- How does MailReap protect my privacy?
- MailReap processes all data locally on your device without uploading any files or data. This ensures full compliance with GDPR and other privacy regulations, keeping your information secure.
- Can I extract emails from plain text?
- Yes, you can extract emails from plain text. Here's how: Select the tab [Extract from plain text]. Paste your plain text into the provided text box. Upon pasting, the extension will automatically begin to extract email addresses from the provided text.
- How to cancel my subscription?
- To cancel your subscription, please go to the 'Account' section on the left side, then click the 'Manage Subscription' button. Follow the prompts to cancel your subscription.
- Are there any limits to the service?
- Currently, users on the free tier can export up to 50 emails/export, while Pro tier users can export an unlimited number of emails/export. Regarding file size, we support files up to 300MB. If you need to work with larger files, please contact us at xtcodetech+mailreap@gmail.com